General Terms and Conditions of Use and Sale

1. Preamble

Welcome to our e-Commerce website infogames.fr. These General Terms and Conditions of Use and Sale (GTCUS) govern the use of the Website and the contractual relationship between Infogames and its customers.

By accessing the Website and/or placing an order, you fully accept these GTCUS without reservation. We invite you to read these terms carefully before using the Website.

2. Legal Information

The Website is operated by Infogames, a company registered in France under number 93858030500010, with its headquarters located at 624 Chemin de Saoule, 47480 PONT DU CASSE.

Contact: contact@infogames.fr

3. Purpose

These GTCUS define the rights and obligations of the parties in the context of online sales of intangible goods (such as software, video games, and digital product licenses) and physical goods (such as IT accessories or other physical products).

4. Products and Services

The products available on the Website include digitally delivered intangible goods and physically shipped goods. We strive to describe our products as accurately as possible. However, we cannot guarantee that all descriptions are entirely accurate, complete, or error-free.

5. Orders

5.1 Order Process

Placing an order on the Website implies acceptance of these GTCUS. Once your order is confirmed, you will receive an email confirmation containing the details of your purchase.

5.2 Availability

All orders are processed subject to product availability.

6. Pricing and Payment

6.1 Pricing

The prices displayed on the Website are in euros (EUR), including all applicable taxes (TTC), excluding any additional charges. We reserve the right to modify our prices at any time, but products will be billed based on the rates in effect at the time of your order confirmation.

6.2 Payment Methods

Payment is required immediately upon ordering. You can complete the transaction using the secure payment methods available on the Website.

7. Delivery

7.1 Digital Products

Digital products will be delivered in the form of a license key or an electronic file. Delivery is considered complete once you have access to these elements in your customer account or through any other agreed-upon method.

7.2 Physical Products

Physical products will be delivered to the address provided during the order process. Shipping costs and delivery times will be specified during checkout.

8. Right of Withdrawal

8.1 Digital Products

In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to dematerialized digital products once they have been delivered.

8.2 Physical Products

For physical products, you have 14 calendar days from the date of receipt to exercise your right of withdrawal. The product must be returned in its original condition and packaging. Return shipping costs are at your expense.

9. Warranty and Liability

9.1 Warranty

We guarantee that our products conform to their description and intended use. In the event of a defective product, you may contact us for a replacement or refund.

9.2 Limitation of Liability

We shall not be held responsible for direct or indirect damages related to the use of our products or services, except in cases of gross negligence or willful misconduct.

10. Intellectual Property

All content on the Website (texts, images, logos, etc.) is protected by copyright and remains the exclusive property of Infogames or its partners.

11. Personal Data

Your personal data is collected and processed in accordance with our Privacy Policy, which is available on the Website.

12. Applicable Law and Jurisdiction

These GTCUS are governed by French law. Any disputes will be submitted to the competent courts of Agen, France.

13. Modification of the GTCUS

We reserve the right to modify these GTCUS at any time. Changes will apply as soon as they are published on the Website.

14. Contact

For any questions regarding these GTCUS, you can contact us via email at contact@infogames.fr.

Last updated: 12/28/2024.